Question 1

What services do you offer?

Accepted Answer

We offer professional real estate photography, virtual tours, floor plans, and more.

Question 2

What services does Snap 360 Media offer?

Accepted Answer

We offer professional real estate photography including MLS photos, 360° virtual tours, floor plans, virtual staging, virtual drone shots, video walk-thrus, property websites, disaster documentation, and street view photography.

Question 3

Where does Snap 360 Media serve?

Accepted Answer

We serve Calcasieu Parish, Louisiana (including Lake Charles, Sulphur, Iowa, and surrounding communities), Cameron Parish, Louisiana (including Hackberry, Holly Beach, Grand Chenier, Creole, Johnson Bayou, and Big Lake), and Polk County, Texas (including Livingston and surrounding communities).

Question 4

How much do your services cost?

Accepted Answer

Pricing varies based on property size and services needed. Contact us for a quote.

Question 5

How quickly will I receive my media assets?

Accepted Answer

Your assigned photographer will upload and deliver your newly acquired media assets to the Agent Portal once they are hand edited. You can download your new Listing Media and get access to your Private Property Website in our portal within 24 hours of your scheduled shoot.

Question 6

How long does a shoot take?

Accepted Answer

Most residential shoots take 1-2 hours, while commercial properties may take longer.

Question 7

Do you offer virtual tours?

Accepted Answer

Yes, we offer 360-degree virtual tours using 3DVista technology.

Question 8

What is included in the New Agent Special?

Accepted Answer

New agents get their first Listing Media Package, including a Floorplan with Measurements, FREE! This is a $195 value. Valid in Calcasieu Parish (Lake Charles / Sulphur / Iowa and surrounding areas) and Cameron Parish (Hackberry, Holly Beach, Grand Chenier, Creole, Johnson Bayou, Big Lake), Louisiana. Offer valid to Licensed Real Estate Professionals (Brokers/Agents) only.

Question 9

What is the FSBO Special?

Accepted Answer

For Sale By Owner customers get a 30 second video FREE when scheduling a MLS Media Package. This is a $150 value. Valid in Calcasieu Parish (Lake Charles / Sulphur / Iowa and surrounding areas) and Cameron Parish (Hackberry, Holly Beach, Grand Chenier, Creole, Johnson Bayou, Big Lake), Louisiana. Offer valid to For Sale By Owner (Home Owners) only.

Question 10

What are the benefits of virtual tours?

Accepted Answer

Virtual tours offer 24/7 accessibility, wider reach, increased engagement, comprehensive property views, time efficiency, competitive edge, enhanced transparency, reduced foot traffic, shareability, increased conversion rates, and archival value.

Question 11

What are the advantages of virtual drone shots?

Accepted Answer

Virtual drone shots offer creative freedom, faster production, post-production flexibility, safety (no risk of accidents), and cost-effectiveness compared to traditional drone flying missions.

Question 12

How can disaster documentation help with insurance claims?

Accepted Answer

Our 360° virtual tours and drone photography provide comprehensive documentation of damage, ensuring accurate insurance claims with transparent proof of loss. This helps avoid disputes with insurers and speeds up the approval process.

Question 13

How should I prepare my home for the photography session?

Accepted Answer

We have a comprehensive preparation guide that covers everything you need to know! Check out our Day of Shoot Tips page for detailed room-by-room preparation instructions, staging tips, and guidelines to ensure your home looks its best in the photos.

Frequently Asked Questions